Approvals that live in monday — and reach the people outside it.

Yes. A client, supplier or accountant who doesn't work in monday can decide from a one-click email link — nothing to install, nothing to log into — and their decision is written back to your board like any other. Your own team decides inside monday: the Approval Queue board view lists everything waiting on them, with Approve and Reject on every row.

Four things: outside partners can take part in the approval (theirs only works with monday users), approvers who serve several monday accounts get all of it in one inbox instead of one queue per account, pricing where every feature is on every plan and unlimited approvals cost $29/mo flat (theirs charges $100/mo for unlimited), and your audit trail stays on your boards instead of a third-party database.

No — you can send a request from any item on day one, with nothing configured. But the automation isn't just a shortcut you can skip: it's the path most teams run day to day, because it fires the approval off your process instead of off someone remembering, and it's what writes the Approved / Approved By / Approved At columns back to the board. Set it up once per board, in about two minutes. Most teams end up using both paths.

Both, usually. Use the automation when the approval should happen every time your process hits a point — an item reaching Pending, a contract reaching Ready for review. Use the Request button when a person needs to ask for something specific and explain it, because a status change carries no message, no attachment and no author. Neither is a fallback for the other.

monday.com doesn't let a board template carry a third-party app's automation — that's a platform limitation on their side, not a choice of ours. So whether you start from our board template, the “Create my approvals board” button, or a board you already have, the recipe gets added once per board by you. It takes about two minutes and the user guide walks through it.

Yes — that's what routing rules do. Write ordered rules over an item's Number, Status, Dropdown and Text columns (“Amount is at least 5,000 → Finance → CFO”), and the first match picks the chain. Rules can apply to one board or the whole account, and an enforced rule overrides whatever approver the requester picked — which is the point when the rule exists for compliance reasons. A built-in Test routing tool shows you exactly which rule a real item would hit, and why, without sending anything. Not sure how to write the rule? Describe it in plain English and the AI drafts it for you to review — nothing saves until you press Save.

Two things. Every approval request gets a short AI brief: two or three plain-English sentences on what's being asked, by whom and the key facts — including the text of a pdf, docx, xlsx, pptx, txt or csv attachment — plus up to three anomaly flags when something looks off, like an amount that's unusual for that item. And admins can describe a routing rule in plain English and get a pre-filled draft to review. What the AI never does: approve, reject, or save anything. A human always decides, and the brief is labelled “verify before deciding”. AI features are on every plan, including Free — the free plan caps AI calls at 100 per month, paid plans are effectively unlimited.

A web app at app.greenlight-approvals.com/portal/ that you sign into with monday. It has your Inbox, Queue, Aging, History, Rules and Settings. The Inbox is the part nobody else has: if you approve for several monday accounts — an agency's clients, say — it shows every pending approval from every one of them in a single list.

Yes — one file up to 10 MB per request (pdf, png, jpg, jpeg, gif, webp, docx, xlsx, pptx, txt, csv). It's stored on the item's own Files column in your monday account, and each approver gets their own signed, expiring link to open it. They don't need a monday account to download it.

On your monday boards. Requests, decisions, approvers, and timestamps are written to item updates and columns. We keep only the transient coordination state needed to run chains (in monday's own storage, scoped per account) — no separate approvals database.

Yes — any number of sequential stages. When one approver signs off, the next is notified automatically. Approvers can be resolved dynamically from a People column (e.g. each department's manager) or set as fixed emails.

Greenlight sends automatic reminders after 24 hours (configurable), and can escalate to a designated address after 72 hours. The aging dashboard shows every pending approval bucketed by waiting time with a Remind now button per row, so you can chase a specific person immediately instead of waiting for the next sweep.

Yes — 15 approvals per month on one board, free forever, no credit card. It's genuinely useful for small teams, and it's how we earn reviews rather than locking basics behind a paywall.

Any plan that supports automations and marketplace apps, including Standard and Pro. Greenlight does not require an Enterprise plan — that's rather the point.

Yes — a stage can have multiple approvers deciding in parallel. Choose the rule: everyone must approve, any single approval is enough, or a count (e.g. 2 of 3). Each approver gets their own signed link, and the chain advances the moment the quorum is met. Sequential stages and parallel stages mix freely in one chain.

Yes — the decision page has an optional comment box. Comments are stored in the chain history and written into the item's audit update, so reject reasons and context are never lost. Approvers who don't type anything get the same one-click flow as before.

With the approval lock enabled, the app snapshots the item at approval time and automatically reverts later edits, posting an audit note. It's the closest thing to a true row lock that monday.com allows — and we say so honestly.

Use the contact form below — it lands directly in our support inbox. You can also email support@greenlight-approvals.com. Business plans get priority support with responses within one business day.